Tuesday, August 28, 2012

Well, it's 50% solved

So you'll recall this time last week I was a little choked because of the lacklustre garbage and recycling services being provided around my neighbourhood.

You'll be thrilled to know, that after many many phone calls and emails to 311 by myself and neighbours (at least 3 neighbours that I spoke to reported the same garbage all over the boulevard from where the bin used to be) this morning it was FINALLY being picked up. Of course, that was as I left the house, it remains to be seen how good of a job they will do. I say that because, while I'm thrilled that someone was finally dispatched, it seems as though it was a man with a giant claw machine - not sure if he's going to manually pick up the festering dirty diapers that the claw doesn't quite manage to snag.

Please pretend I have awesome graphic design skills and was able to create some sort of crazy graphic merging the claw of garbage into the claw toy machine. Ideally the end result would depict the falling garbage morphing into the toys left in the machine to have full dramatic effect.

So, I suppose for now, we will call that a win. However, the fact that my recycling was not picked up AGAIN last Friday is a big tick in the losing column. It also was not picked up on Saturday. Or Monday. So based on my call with 311 a few weeks ago, I guess today is my last hope, other than waiting for my next scheduled day, Friday. At which point my bin will almost be overflowing.

I was also told that the contractor would provide reasons for missed pick-ups but that it could take up to 24 hours for that comment to be entered into the system. I requested that reason to be emailed to me, and it still hasn't been (and that's for the August 10th pick-up).

I know it may seem petty to be quite so obsessed with the garbage and recycling pick-up (not the bulky waste pickup, as I don't think anyone thinks that is unjustified) but it's a very steep, slippery, slope. Imagine if you will, in my slightly more crime infested neighbourhood that you need to put a easily meltable bin full of combustibles out for pick-up. Now, sure, you could get up at the crack of dawn so that it was out for the 7am start of collection, or, you could be like most people, and put it out the night before - and then toss and turn with every siren that drives by hoping that its not your bin (and then your fence/garage/house) on fire. Now imagine that it doesn't get picked up and you have to repeat that the next night. Imagine, that since some genius decided that the North End would have Friday pick up, this means that it might need to sit out on a Friday night to be picked up on Saturday instead because of a missed pick-up. Picture Friday night. Yup, way more bored, wandering youth who might decide to burn it (to be fair, that could probably be said for most neighbourhoods as I remember getting up to my fair share of trouble in Charleswood back in the day). I don't know about you, but I EXTRA don't want to get up at the crack of dawn on the weekend to put out my bins because some contractor was not doing his job the day before. I have emailed my City Councillor asking for details about the contract that they City has regarding these pick-ups, however, it has been a week and I still haven't gotten a reply (not even a "I'm looking into that for you"). Must be awesome to have a contract with no accountability.

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